php899 is committed to protecting the personal information of every Filipino player who uses our platform. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and the rights you hold under Philippine data privacy law.
This Privacy Policy ("Policy") is issued by php899 ("php899", "we", "us", "our"), the operator of the online gaming platform at php899.vip. php899 operates under a licence issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to the Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC) of the Philippines.
By registering for a php899 account, accessing the Platform, or otherwise interacting with our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the php899 Platform.
This Policy applies to all personal data collected by php899 in connection with the operation of php899.vip, including data collected through the website, account registration process, game play activity, payment transactions, customer support interactions, and marketing communications.
php899 acts as the Personal Information Controller (as defined under the DPA) in respect of the personal data of registered players and website visitors. Our designated Data Protection Officer (DPO) may be contacted using the details in Section 14 of this Policy.
When you create a php899 account, we collect: full legal name; date of birth; gender; nationality; residential address (barangay, city/municipality, province); email address; and mobile number. This information is required to open your account and to comply with PAGCOR's Know Your Customer (KYC) requirements.
To complete KYC verification, php899 may request copies of government-issued identity documents, which may include: Philippine passport, driver's licence, UMID, SSS ID, PhilHealth ID, Voter's ID, or PRC ID. We may also request a selfie or live photo verification to confirm that you are the genuine holder of the submitted document.
php899 records all financial transactions on your account including: deposit amounts, dates, and payment method references; withdrawal requests, amounts, and processing status; game wagers, outcomes, and account balance movements; bonus credits and wagering activity. We do not store full GCash wallet credentials, BPI account numbers, or other sensitive payment instrument data — payment processing is handled by licensed third-party payment processors subject to their own security standards.
php899 automatically collects technical data when you access the Platform, including: IP address; device type and operating system; browser type and version; session timestamps and duration; pages visited and game sessions initiated; and geolocation data (city/region level, derived from IP address). This data is used for security monitoring, fraud prevention, and service optimisation.
We retain records of communications between you and php899, including Live Chat transcripts, email correspondence, and support ticket content. These records are maintained for quality assurance and dispute resolution purposes.
php899 processes your personal data for the following purposes:
php899 processes personal data on the following legal bases under the Data Privacy Act of 2012:
php899 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share personal data only in the following circumstances:
All third parties with whom php899 shares personal data are required to process that data in accordance with the DPA and under data processing agreements that impose obligations consistent with this Policy.
php899 uses cookies and similar tracking technologies to operate and improve the Platform. These include: strictly necessary cookies (required for session management and security — these cannot be disabled); functional cookies (remembering your preferences such as language and game settings); and analytics cookies (understanding how players use the Platform to improve our service design). You may manage non-essential cookies through your browser settings. Disabling certain cookies may affect Platform functionality. php899 does not use third-party advertising cookies or behavioural tracking for the purpose of serving ads on external websites.
php899 retains personal data for as long as your account remains active and for a period thereafter as required by applicable law. Under PAGCOR regulations and the Anti-Money Laundering Act, transaction records must be retained for a minimum of five (5) years from the date of the transaction. Identity verification documents are retained for a minimum of five (5) years from account closure. Communications and support records are retained for three (3) years. Where you request deletion of your personal data, we will comply to the extent permitted by our regulatory retention obligations.
php899 implements technical and organisational security measures appropriate to the nature of the personal data we hold and the risks associated with its processing. These measures include: 256-bit SSL/TLS encryption for all data transmitted between your device and php899 servers; encrypted storage of passwords using industry-standard one-way hashing algorithms; role-based access controls limiting employee access to personal data on a need-to-know basis; regular security assessments and penetration testing of Platform infrastructure; and a formal data breach response procedure aligned with NPC notification requirements. While php899 takes all reasonable steps to protect your data, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted to or from the Platform.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by php899:
To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14 of this Policy. We will respond to all verified requests within fifteen (15) working days.
The php899 Platform is strictly intended for individuals who are at least twenty-one (21) years of age. php899 does not knowingly collect personal data from persons under 21. If we become aware that personal data has been collected from a person below the minimum age, we will immediately close the associated account, forfeit any balance, and delete the personal data concerned. If you believe a minor has registered on the Platform, please notify us immediately via Live Chat or at our support email address.
The php899 Platform integrates third-party services including payment processors, game providers, and analytics tools. Each of these third parties operates under its own privacy policy. php899 is not responsible for the data practices of third-party service providers beyond the contractual data protection obligations we impose on them. The php899 Platform does not include advertising links or third-party tracking pixels from external advertising networks.
Some of php899's technology providers and game content partners operate infrastructure outside the Philippines. Where personal data is transferred to countries that may not provide an equivalent level of data protection to that offered under the DPA, php899 implements contractual safeguards — including standard data transfer clauses — to ensure your data receives an adequate level of protection regardless of where it is processed.
php899 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. Material changes will be communicated to registered players via email notification or prominent in-Platform notice at least seven (7) days prior to the change taking effect. The current version of the Policy is always available at php899.vip/privacy-policy. Your continued use of the Platform after the effective date of a revised Policy constitutes acceptance of the changes.
For any questions about this Privacy Policy, requests to exercise your data subject rights, or to report a potential data breach, please contact php899 through the following channels:
php899 will acknowledge all privacy-related requests within five (5) working days and endeavour to resolve them within fifteen (15) working days. For unresolved concerns, you may file a complaint with the National Privacy Commission of the Philippines.
Six commitments every php899 player can count on
Every php899 session is protected by the same encryption standard used by Philippine banks. Your login credentials, personal details, and payment data are always transmitted over a fully encrypted connection.
php899 operates in full compliance with the Philippine Data Privacy Act of 2012. A designated Data Protection Officer oversees compliance, handles data subject requests, and manages our NPC registration.
php899 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only where necessary for payment processing, game delivery, or legal compliance.
As a Filipino player, you have the right to access, correct, delete, and port your php899 account data. All requests are acknowledged within 5 working days and resolved within 15 working days.
php899 collects only the personal data that is strictly necessary to operate your account, comply with PAGCOR requirements, and process your transactions. No unnecessary data is collected or retained.
php899 retains your data for clearly defined periods aligned with PAGCOR and AML legal requirements. When retention periods expire and no legal basis remains, data is securely deleted or anonymised.
Your data is protected, your funds are PAGCOR-regulated, and your rights are respected. php899 is the online gaming platform Filipinos can trust — from Manila to Mindanao.